Last updated: January 2025
By accessing and using aindubaiticket.com (the "Website"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
All ticket bookings are subject to availability. We reserve the right to refuse or cancel any booking at our discretion.
Payment must be made in full at the time of booking. We accept major credit cards and other payment methods as displayed on our website. All prices are in AED unless otherwise stated.
Upon successful payment, you will receive a booking confirmation via email. Please ensure your email address is correct when booking.
Cancellations made at least 24 hours before the scheduled visit time are eligible for a full refund. Cancellations made less than 24 hours before the visit are non-refundable.
In the event that AIN Dubai cancels operations due to weather, maintenance, or other unforeseen circumstances, customers will be offered a full refund or the option to reschedule.
Approved refunds will be processed within 7-10 business days to the original payment method.
Tickets are valid only for the date and time specified on the booking confirmation. Tickets cannot be transferred, resold, or exchanged without prior authorization.
Customers must present a valid booking confirmation (digital or printed) and valid ID at the AIN Dubai entrance.
Children under 3 years of age can enter free of charge. Children aged 3-12 require a child ticket. All children must be accompanied by an adult.
Visitors with certain medical conditions, pregnant women, or those with mobility issues should consult with AIN Dubai staff before boarding. We reserve the right to refuse entry if safety concerns arise.
Visitors must follow all safety instructions provided by AIN Dubai staff. Disruptive behavior, intoxication, or failure to comply with safety rules may result in removal from the premises without refund.
Smoking, eating, and drinking (except water) are not permitted in the observation cabins unless specified in premium packages.
While we take all reasonable precautions to ensure visitor safety, aindubaiticket.com and AIN Dubai are not liable for any personal injury, loss, or damage to property unless caused by our negligence.
Visitors are advised to arrange their own travel and personal insurance.
By visiting AIN Dubai, you consent to being photographed or filmed for promotional purposes. If you do not wish to be included in such media, please inform staff upon arrival.
All content on this website, including text, images, logos, and design, is the property of aindubaiticket.com or its licensors and is protected by copyright laws. Unauthorized use is prohibited.
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your personal information.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of the updated terms.
These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Dubai.
If you have any questions about these Terms of Service, please contact us at our contact page or email support@aindubaiticket.com.